Comfort Talk® Blog Insights

Fake It Till You Make it

When you are down and sad, your shoulders likely are drooping, your head hangs down, and a frown goes over your forehead.

Build It, But They May Not Come

New high-end construction in healthcare is booming [1], fueled in part by philanthropic donors concerned with cancer care and other specialty diseases [2].

The Perils of Feeling Others’ Pain

Several large hospital systems emphasize how much they value empathy and train their staff accordingly to feel more for their patient. But is this actually a good idea? Yale psychologist Prof. Paul Bloom admonishes about the empathy trap.

Pervasive Drug Advertisement

If you believe in negative suggestions making you sick – don’t watch the advertisements on TV. I noticed for a while that ads for drugs and healthcare products are pretty prevalent on primetime TV – not that I watch a lot.

Salt in the Restaurant Business

Going out the other day to one of our neighborhood restaurants I asked for fries without salt. This is what I got. This place is not the only one who seems to believe more salt is better.

What is the message of ripped jeans?

Ripped jeans are forbidden when one books a trip in South Korea to the demilitarized zone. The dress code is strict. Also no flip flops.

MACRA

Meet MACRA is the 2015 Medicare Access and CHIP Reauthorization Act which was passed quietly with overwhelming bipartisan majority (yes this is still possible). MACRA is Medicare’s new reimbursement system, which will very likely also affect the policies of other payers such as insurance companies.

The Age of the Consumer

I had the opportunity to listen to a fascinating panel discussion by Forrester Research CEO George Colony and Chief People Officer Lucia Quinn at the Harvard Business School.