Comfort Talk

Level 3

Trainer Training

Want to take the next step in patient care? Becoming a Comfort Talk® Certified Trainer will allow you to do just that!

Level 3 consists of two steps, four online segments followed by a 1.5 day live training. The Trainer Training Online Course is housed in the same web training portal as our Level 1 Online Course and prepares users for the live segment of the Trainer Training. To be eligible to participate in the Level 3 Trainer Training course, candidates must have completed Level 1 and 2.

To obtain Certification as a Comfort Talk® Trainer (Level 4), candidates will additionally be required to:

  • Demonstrate successful use of techniques in their professional practice*
  • Submit at least 6 suitable Suggestion Cards for the Training Support Module
  • Participate in at least one live Comfort Talk® Level 1 & 2 training as co-trainer
  • Pass a 100 question knowledge test
  • Receive direct coaching by experienced Comfort Talk® trainers in preparation for at least one live training session

* Observation of the Trainer candidate by Comfort Talk® staff during at least two live teaching sessions will be used to assess and certify the candidates’ teaching ability. Grading centers on the successful application of the Trainer’s Guide. Feedback from trainers, candidates, and customer end-users by questionnaire and participant-initiated communication will serve as measures of efficacy and acceptability of the Train-the-Trainer candidate and also of certified trainers.

Continued trainer certification requires the continued demonstration of excellence in teaching and knowledge base every two years. Following the most recent skill descriptions in the Trainer Manual, submission of at least one patient management example or one coaching segment in the Virtual Reality Center will be required.

Comfort Talk® is a registered trademark. Trainers can only provide and market Comfort Talk® Training through a formal association by written contract with Comfort Talk® either as contractor, employee, or franchisee. Hospital and practice site licenses allow certified trainers to conduct trainings for the staff at their hospital/practice. The brand stands for exceptional quality based on rigorous clinical trials. Thus all elements are tested continuously for efficacy. Strict adherence to the Trainer guidelines is hence prerequisite to maintain the Comfort Talk® affiliation.

Refund Policy for Book Products: If you are not fully satisfied with the book products you bought from us, you will receive a full refund.

Refund and Cancellation Policy for Combined Online/Onsite Trainings: A full refund will be made if cancellation is received within 2 weeks of purchase and the online module has not been accessed. A partial refund of 50% will be made if you are unable to attend the classroom training AND cancellation is received 2 weeks prior to the training date. No-shows will not receive a refund.

Refund and Cancellation Policy for the Online Module: A full refund will be made if cancellation is received within 2 weeks of purchase and the online module has not been accessed beyond first page.

Questions and Concerns: Please directly contact the CEO, Dr. Elvira V. Lang. We strive for all our customers to have an excellent experience.

Accommodations for Differently Abled: Comfort Talk® training facilities are handicap accessible. Individuals needing special accommodations please contact: info@comforttalk.com